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FREQUENTLY ASKED QUESTIONS
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Why are FAQs important?FAQs provide website visitors with quick answers to frequently asked questions about your company. They also make it easier to navigate the website.
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What is an FAQ section?With an FAQ section, you can easily answer frequently asked questions about your business, such as “Where are shipping options available?”, “What are the opening hours?”, or “How can I book a service?”.
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Where can I add my FAQ?You can add FAQs to any page of your website or app.
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How do I add new questions and answers?To add new FAQs, follow these steps: 1. Manage FAQs in your website admin or editor. 2. Add a new question and answer. 3. Assign your FAQ to a category. 4. Save and publish. You can come back and edit your FAQ at any time.
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How do I remove the title “Frequently Asked Questions”?You can edit the title in the FAQ Settings tab in the editor. To remove the title in your app, open the Website & App tab in your Owner app and adjust it.
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Can I add an image, video or GIF to my FAQ?Yes. To add media, follow these steps. 1. Manage FAQs in your website admin or editor. 2. Create new FAQs or edit existing ones. 3. In the reply text box, click the video, image or GIF icon. 4. Add media from your library and save.
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